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Posted: Sunday, August 13, 2017 11:10 AM

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Company Name: Brightkey Inc.

Description
We are looking for friendly, dedicated, customer service oriented people to join our ever expanding support services division.

We have immediate hire opportunities available at the Hershey Park facility for Switchboard Operators (2)

SWITCHBOARD OPERATOR
• Answer incoming calls, greeting callers, transferring calls and providing information as necessary
• Answering and connecting calls using a computerised switchboard system (Akkadian Console Operator)
• Ability to take incoming calls while navigating the computer system
• May need to page individuals to inform them of telephone calls, using paging and interoffice communication equipment.
• Relay and route written and verbal messages to appropriate person
• Route emergency calls appropriately.
• carrying out basic administration tasks as needed
• working in a team environment

Work hours are: Monday - Friday from 8am - 4:30pm

REQUIREMENTS
• Good hearing and a clear telephone voice
• A confident and polite telephone manner
• The ability to work quickly and accurately under pressure
• A good standard of spoken and written English
• Basic computer and keyboard skills
• Excellent customer care skills
• The ability to deal with difficult calls in a calm and professional manner
• Must successfully complete a Criminal Background Check and prior Employment Verification/References.

**Competitive wages and benefits package including health, dental, vacation, holidays and 401K.

You may obtain an application from our website, www.brightkey.net . Click on About Us and go to Careers. Applications and resumes may be submitted via fax or email.

Fax: 240-646-7090
Email:
kashe@brightkey.net

**BrightKey is an Equal Opportunity Employer

• Location: Harrisburg, Hershey Park, PA

• Post ID: 45862723 harrisburg
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